How not to handle customer inquiries

Written by on 27.12.2011 | Uncategorized

This is amazing. An employee from Ocean Marketing responds to an email from a concerned customer and then proceeds to berate him over and over. Needless to say, this is not how you earn long term success.

Converting a number to currency with Javascript

Written by on 10.02.2011 | Uncategorized

I recently needed a way to convert a number to currency format using Javascript.  I found the best solution in Alex G’s comment on Brad Harris’s post.  But as usual, there were issues when cutting/pasting from the web so I just wanted to post here as a Gist so it might help someone else and [...]

Google Voice and Skype

Written by on 06.05.2010 | Uncategorized

I recently got a SkypeIn number.  I also have a Google Voice(GV) number.  I thought this would be the perfect marriage.  When I am working at my computer I can just have Skype up and running and any calls to my GV number would ring my Skype number.  Then I could answer the call without [...]

Rails respond_to issues when using IE

Written by on 04.02.2010 | Uncategorized

I was experiencing a bug in IE7 where my Rails app would return js when I was asking for html and vice-versa.  It worked fine in other browsers but just not IE.  It seems a few other people were having this issue long ago but I could not find any recent info or a complete [...]